Restarting the Tailwind Agent

From time to time, the Tailwind Agent will lock up and cause itself to fail.  If this is the case you will start to receive warnings in the system stating that the Tailwind Agent will need to be restarted for the system to function correctly.

Note: The Agent is responsible for any automation in the system such as automatic payables, load posting, EDI etc.  If you do not have any of these it is not critical to restart the agent but should be looked at sooner rather than later.

You can very easily have the Tailwind Agent up and running by simply following the instructions below on the Server machine.

    •    Open up the Windows Services menu by navigating to Start → Run and entering "services.msc"

    •    Search the list for Tailwind Agent (it may show the version number 5.x), and select stop.  The status will then show blank, you will then right click and select start.
 
    •    Verify that the agent is running by logging into Tailwind CMS and navigating to Help → Check Tailwind Agent, the status should now be reported as running.