Tailwind’s new Carrier Web Portal

Introducing…..Tailwind’s Carrier Portal!

The Tailwind development team has been hard at work, building the trucking industry’s next generation of products, and we’ve come out with something that will save your brokerage time and money. How many times do you have carriers call up your accounts payable, asking where their cheque is, even though the shipment was only cleared 2 hours earlier? Too many to count, right? Well, imagine if they’d stop bugging you?


To meet this problem head-on, Tailwind has developed a web portal specifically for your carriers. After a quick change to the contact record for the carrier personnel you’d like to have web access within CMS, that carrier can log in to the web site and review any and all bills owing to them. And it doesn’t stop there! With robust searching functionality, your carriers can search for past bills that have already been paid, bills for shipments that are currently active, bills by reference number, a specific date range, and even by currency.

They’ll also be able to view load contracts that they’ve entered in to with you, check the bill details for the invoice information, as well as view the payments that have been applied to the bill. No longer will your accounts payable people need to look up invoice details like date a payment was sent, or what the actual balance owing is on a carrier’s bill. You can just direct the carrier to the Carrier Web Portal, let them log in, and they can look up all the bills they’ve ever sent.

And with this being a web solution, the data will be available to your carriers 24/7, from anywhere in the world. So instead of having carriers call you from Starbucks asking when they’re getting paid, they can find out from that same coffee chop, via the web through any kind of device, be it smart phone, tablet pc, or a laptop.

So next time you find yourself spending 10-20 minutes on the phone with a carrier, finding out what is happening their bill, think about Tailwind’s new Carrier Web portal, and imagine how it could help quite your phone line down, so your accounts payable department can actually work on accounts payable, and thereby save you $money$ in the end.